Welcome to Steppers. By accessing and using our website (contact@steppers.uk) and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before placing any order.

1. General Information

  • Steppers is a UK-based brand specializing in premium insoles and comfort products.
  • By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent/guardian.

2. Products & Orders

  • All product descriptions, images, and prices are subject to change at any time without notice.
  • We reserve the right to limit the quantity of products purchased per person or per order.
  • Placing an order does not guarantee availability; if a product is out of stock, we will notify you and issue a refund.

3. Pricing & Payments

  • All prices are listed in GBP (£) and include applicable UK taxes unless stated otherwise.
  • We accept secure payments through authorized payment gateways.
  • You agree to provide accurate billing and shipping details when placing an order.

4. Shipping & Delivery

  • Delivery timelines may vary depending on location and courier services.
  • We are not responsible for delays caused by customs, courier issues, or unforeseen events.
  • For more details, please see our Shipping Policy.

5. Returns & Refunds

  • We accept returns within 15 days of delivery, subject to eligibility criteria.
  • Refunds will be issued once the product is returned and inspected.
  • For full details, please see our Return & Refund Policy.

6. Intellectual Property

  • All content on this website, including logos, designs, text, and images, is the property of Steppers and protected under copyright laws.
  • You may not copy, reproduce, or use our content without prior written permission.

7. Limitation of Liability

  • Steppers shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our insoles are designed to improve comfort but are not a substitute for medical treatment. For medical conditions, please consult a healthcare professional.

8. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.